FAQ

You can cancel a withdrawal request and have the money returned to your trading account, even if the request is being processed. This option is useful when you want to continue trading and don’t have funds in your account. To cancel your withdrawal, simply contact us by phone or email.

To withdraw money from your account, use the same method you used for depositing: either credit card or wire transfer.

We offer several payment methods for deposits, including Credit Card, Wire Transfer, and various e-payment options. Follow these steps:

Login to your account

Go to the ‘Deposit’ section

Enter the amount, and provide the payment method details.

Yes, the minimum withdrawal amount is $100.

A SWIFT code is a unique identification code for a specific bank used in money transfers between banks. Your bank can provide you with the SWIFT code.

If the code comprises only eight digits, add XXX at the end.

The maximum deposit amount depends on the deposit method:

1. Credit card – Amount varies

2. Wire – Unlimited

3. E-wallets – Amount Varies

The minimum deposit amount is 250 USD / GBP / EUR.

We accept credit cards (Mastercard, Visa), E-Wallets (APM, EFT), and Wire Transfer as payment methods.

Traders are responsible for their own tax liability. Refer to our general terms for more details.

No, a deposit is not required for registration.

However, you need to deposit money to start trading.

Register in 3 simple steps:

1. Click on “Open an account” on the home page.

2. Fill in the mandatory details.

3. Submit the form.

4. Start trading.

Welcome to FinancialCentre!

We ensure your security by using the internationally accepted SSL (Secure Sockets Layer) system, which encrypts all credit card payments over the web. You will receive instant notification if your browser does not support this system.

Our team is here to help.

You can contact us by e-mail, phone, or the Live Chat button.

You can open an account in USD, EUR, or GBP.

Note that you cannot change your currency once you have registered.

There is no registration fee.

No, FinancialCentre is a web-based trading platform. You can log in and trade on any device with an internet connection.

Green indicates a price increase, and red indicates a price decrease.

An underlying asset refers to a commodity, index, stock, currency pair, or any other financial asset that forms the basis for creating an option.

The time displayed is set at GMT +0 and synchronized with the market time.

You can view your deposits, withdrawals, and portfolio history in your Account section. Login to your account and select the information you wish to view.

You can find a detailed list of all available assets, including their description, expiry times, symbol, and trading hours, on the Asset Index page.

You can contact our support team via email or the phone number provided on our Contact Us page.

To update your personal details, go to your account or contact us via email.

If you have forgotten your password, click on “forgot password?” and a new password will be issued and sent to your email.

Rates are quoted prices of underlying assets based on live feeds. Please note that offered rates may not always reflect exact market prices and can vary up to a few pips.

After logging in to the platform, you can place a trade in three simple steps:

1. Select your asset.

2. Choose whether to BUY or SELL.

3. Decide on an investment amount.

Rollover refers to the period when one trading day switches to the next, typically at 5pm EST. It can also indicate interest credited or debited to open positions at that time.

The expiration rate is the asset price at the time you close your trade. Your trade is profitable if the SELL price at close is greater than the BUY price minus the spread at the order’s beginning.

The expiration time can refer to either the time when an order is closed by the trader or the time an asset’s contract ends (for assets with specific open and close periods, usually commodities).

CFD returns are based on the size of your order and the difference between the asset’s price when the order is opened and closed. To calculate your profit, subtract the BUY price from the SELL price and multiply by the number of lots purchased.

If you cannot place a trade, first check if you have sufficient funds in your account and if the asset is available for active trading.

CFD trading is a fast-paced market with constantly changing prices. The platform updates with the latest prices available on our feed.